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Getting Started – What is a Cloud 9 Account & why do I need one?

• A Cloud 9 Account is your personal profile, a hub for all your Cloud 9 reservations, and a place to manage your current trip.
• You will need a Cloud 9 Account in order to book a reservation. Everyone attending will need a Cloud 9 Account in order to be officially added to the reservation, make payments, and check in to the event.

How do I book a Cabin?

Step 1: Select the number of adults staying in your cabin.

• Cabins are available for occupancies of 1, 2, 3, or 4 adults. You will be able to add your cabinmate(s) during booking. If adding children (ages 0-10), you will add them through your Cloud 9 Account after making your reservation.

Step 2: Select your cabin type.

• Be sure to have a few back up choices in case your first choice is sold out.

Step 3: Select add-ons. 

• The event offers Masters Camp At Sea All-Access Passes, Guest Passes, Carbon Offsets, and more. These items can also be added at a later date based on availability.

Step 4: Review your reservation. 

• You can remove add-ons by clicking the word “Remove” below the item. Hit “Check Out” once your reservation is all set.

Step 5: Add your cabinmates(s).

• You will see your information listed as Guest 1 (aka the “Lead Guest”). Below, add your cabinmate(s) information for Guest 2. If you do not know who your cabinmate(s) will be at the time of booking, no worries! Check the box “Will provide name later” but note you will still need to cover their deposit at the time of booking. Please see the name addition/change fee schedule if choosing not to add a specific cabinmate at the time of booking.

Step 6: Choose how to pay. 

• You can choose to pay for the entire reservation or split payment with your cabinmate(s). Choose to pay in full or take advantage of our automatic monthly payment plan for a one-time $35 fee. A credit card is required for all payments.

Step 7: Accept Terms & Conditions.

• Enter your card information and acknowledge automatic billing if you are joining the payment plan.

Step 8: Protect your reservation.

• After you complete your booking, you will be directed to a page which allows you to purchase travel insurance. You are welcome to purchase insurance from anyone, but we’ve done the legwork for you. We have partnered with IMG to provide plans that cover the per person cost of your reservation. To ensure you are fully covered, you will want each guest to have their own plan purchased.

Jam Cruise 22 Referral Program

If there’s one thing Jam Cruisers love💖, it’s introducing new people to Jam Cruise! Each newbie/1st timer cabin you refer earns you ✨$100 reservation credit✨.

To earn a referral credit, the person you refer must be in a different cabin than yourself and must enter your name at the time of booking in the “Referred By” field in the reservation. There is no limit to how many times you can be listed as the “Referred By” person. Just remember, you get a $100 credit for each new reservation booked (not per person in the cabin).

HERE’S HOW IT WORKS:

• For every new reservation you refer for Jam Cruise 22, you will earn $100 credit on your reservation.
• They MUST enter your name when they book their reservation. They will see a “Referred By” section during their booking process where they will enter your name, easy peasy.
  • • 
• Your friend will also earn $100 credit toward their reservation – everyone wins!
• There is no limit to how many reservations you can refer or how many credits you can rack up, but please note, it’s one $100 credit per new reservation, not $100 credit per person in the cabin.
• The person you are referring cannot be in your reservation – they MUST be on a separate reservation.
• Once they enter your name & their reservation is booked, no further action is needed.
• Check your passport, set an alert on Google Flights to Miami, and submit that PTO!