1. What documents do I need?

Since you will be visiting foreign countries, Cloud 9 Travel Team strongly recommends getting a passport to attend Jam Cruise. Passengers without passports can use an original (no photocopies – must have a raised seal) birth certificate and a valid government issued ID to board the ship. If you have questions regarding your… Read More

2. What is an MSC Account?

Your MSC Account is what you will use access the online check-in with the cruise, print your eDocs and luggage tags, and where you can check out all the different onboard extras available prior to boarding. You will be receiving more information on how to create an MSC Account and your booking number… Read More

4. When do we board the ship?

Check-in on January 7, 2020 will begin at 11am and boarding should begin at approximately 1pm. You should plan to be on board by 5pm. Jam Cruise will set sail at 7:00 PM. NO EXCEPTIONS. We highly recommend Jam Cruisers to fly in the night before, don’t get left on… Read More

6. When should I schedule my departing flights?

If scheduling flights from Miami for the day the ship returns, MSC recommends booking a flight that departs after 12:30 PM to allow enough time to get off the ship and pass through customs. If flying from Fort Lauderdale please schedule flights after 1:30 PM. This is MSC’s recommendation and… Read More